A $35 Slab of Raw Tuna

Most of the time I don't consider Scott and I to have separate lives, but then we have weeks like this one where we've spent about 4 hours together, and Scott says things like:

"I feel like Tierra waiting for some one-on-one time."

Translation: It's been a hectic week, and most of it isn't even worth talking about (but some of it is mildly entertaining)...

Here we go.

Scott went to his first fancy schmancy work dinner, and he ordered what turned out to be a $35 slab of raw tuna.  Complete with the worst edible leaf on the market (arugula) and a pile of unidentified herbs.  He was kind enough to bring some home for me to try, which I promptly threw away.

I attended a WIB event (as a professional this time).  It was a great fun, and it was my first time back at the Marriott School since last April.  I now feel like I'm about 40 years old because goodness gracious, that whole school phase feels so far behind me.  I hate to break it to you students out there, but you won't know how great life is until you don't have to wear a backpack every day.   

Once the weekend hit, things slowed down a bit and we were able to have some fun.  Also, Scott's sister, Jill came to visit from Texas!  We had a fun time visiting the dinosaur museum and going to lunch with her.  I think I like the human skeletons even better than the dinosaur ones.  They look so goofy!  When the next local fossilized human museum opens, I'm there. 

Valentines

This happened at 6:30 AM.  Be impressed.

 

Customer Service

This past week was one of the busiest tax weeks in the tax season.  So, our customer support department asked the analysts to chip in and help out with our email-support.  (People write in when they're having a hard time filing and customer support answers their questions.)

My work is typically all behind-the-scenes, so it was very...interesting...interacting with the customers.  Here are some thoughts.

1. When it comes to taxes, people PANIC.  AND THEY WRITE IN ALL CAPS.  AND THEY INCLUDE A TON OF EXCLAMATION POINTS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

2. Never have I seen such bad spelling. There are so many ways you can try to spell "bankruptcy" or "accepted" or even "taxes".

3. People assume they are talking to a computer.  Or a call center in India.  Or President Obama.

4. The people in America can be kind of dumb.  You'd be amazed to know how much people don't know about the money they pay to the government.  Why do we trust the American population to make any decisions?

All in all, I actually had a lot of fun answering support questions.  It was eye-opening and will help me do my regular job a lot better.  It's been a good week.